FAQs

FAQS

Got questions? We’ve got answers.


Shipping


  • Where is your main office?

    You can find us at 1570 Gen. Luna Street, Paco, Manila, Metro Manila, Philippines

  • What are your business hours?

    Our business hours are from Monday - Friday: 8:30AM–5:30PM



  • How will my items be delivered?

    We send via Borzo and Lalamove within Metro Manila. For deliveries outside of Metro Manila we use LBC  and J&T.


Payment/Returns


  • What type of payment methods do you accept?

    We are currently accepting Cash, AUB & Gcash

  • Can I get a full refund?

    Our store policy allows clients to get store credit for future purchases.

  • What if my item is damaged?

    Describe the item or answer the question so that site visitors who are interested get more information. You can emphasize this text with bullets, italics or bold, and add links.

Other Services


  • Aside from products, do you offer services as well?

    Yes we have other services! We offer the following:


    Design and Build of Kitchen Equipment Facility

    Supply and installation of equipment

    Project Management

    Pre-sales and after-sales services

  • How can we avail of your services?

    Kindly send us a message through Contact Us on our website!

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